Let's Make meaning together

The secret of great facilitation is a group process that flows and results in group-owned solutions.

Strategic Planning

Where are you now, where do you want to be, and how will you get there?

Retreat Planning

It's called a retreat but your goal is to advance.

Collective Impact

When you can't go it alone and when traditional collaboration is not enough.

Featured Services

Increasing engagement and participation through facilitation

At 360 Impact, we facilitate with an emphasis on the principles of self-organization because we believe that this method facilitates independence and empowerment. There are dozens of methods for creating the conditions for self-organization including Open Space Technology, World Café, Appreciative Inquiry and others. We customize each engagement and use design principles to find the right fit for you. 

Strategic Planning

Any strategic planning process is about getting from Point A to Point B. We have to first be clear about where we are now, where we want to go and how we are going to get there. Strategy sessions run internally usually turn into staff meetings. The status-quo does not get challenged, and group-think goes unchecked. Sensitive issues are carefully avoided, past failures get swept under the carpet. Organizational weaknesses do not get addressed. As experienced strategy consultants we bring a fresh and independent perspective, as well as a proven planning process to support strategic thinking and smart decision making about your organization’s direction, encapsulated in your strategic plan. Recent behavioral research has shown that when groups focus on solving problems, they become depressed, but when they formulate plans by working backward from what they want to create, they develop energy, enthusiasm, optimism and high commitment.

Retreat Planning

Group retreats can be very special times in organizational life. When well conducted, they afford a group a particular opportunity to reconnect to the vision, values and goals of the organization. They allow a group time to process issues, problem solve, and/or strategize about new opportunities or ways of working together. They can supply a jump start for a team or group that is otherwise in the throes of “day-in-and-day-out” operations. Unfortunately, many retreats are not well planned, and participants come away with a sense of disappointment at opportunities lost and frustration about the “to-do list” that has grown during their absence.  At 360 Impact, we are experts in planning and facilitating meaningful retreats. We know that retreats represent rare and special time, and we help you make the most of that time by planning the time carefully, designing a retreat that brings your group together and helps the group get things done, and by providing expert facilitation so that you can participate alongside other group members and receive the full benefit of the process at hand.

Collective Impact

The term “collective impact” caught attention in an article published in the Stanford Social Innovation Review in 2011. The authors (all consultants with the firm FSG) made a powerful observation that:

“The complex nature of most social problems belies the idea that any single program or organization, however well managed and funded, can singlehandedly create lasting large scale change.”

A successful collective impact initiative depends on a number of elements including a “backbone” organization that provides material support and sometimes resources to keep it going. Among other elements, it also depends on the co-creation of a shared goals, consistent and open communication between all the participants, so that everyone is informed, engaged and stays motivated over time. Collective impact seems very similar to plain old “collaboration,” but the intentional structure differentiates it in such a way that that the approach is more likely to solve complex social problems.

360 Customization

We are process design, engagement and facilitation experts. We work with clients to identify the goals for each engagement and the audience and then we design and facilitate an effective and creative process to meet those engagement goals to help movements and organizations do their best and most effective work. We combine known approaches such as Design Thinking and Open Space Technology with innovative creativity techniques and success-pattern consulting to meaningfully engaging people in the decisions that affect them while ensuring those decisions become structured, focused, and actionable enough to create purposeful impact and concrete direction for moving forward.


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